From inclusive employment reforms to major aged care funding and workforce strategies, the past week has brought a wave of important policy updates. Here’s a summary of the top news in Social Work, Community Services, Disability Support, and Aged Care across Australia.

Latest Social & Care Sector News in Australia (16–19 September 2025)
Latest Social & Care Sector News in Australia (16–19 September 2025)

 

1. Inclusive Employment Australia to Replace Disability Employment Services (DES) – 16/09

The Australian Government has confirmed that from 1 November 2025, the Disability Employment Services (DES) program will be replaced by Inclusive Employment Australia (IEA).

Goal: Improve outcomes for people with disability by focusing on sustainable, meaningful employment rather than just placement numbers.

Key changes:

  • Participants can choose or change providers at any time.
  • The two-year participation limit will be removed.
  • Expanded eligibility to include people working fewer than 8 hours/week or those not receiving Centrelink benefits.

📌 Impact:

  • Providers must lift service quality to meet new benchmarks.
  • People with disability and their families will have greater access to secure, suitable jobs.
  • New opportunities are expected to emerge for social workers and community services professionals.

🔗 Official sources:

2. Support at Home Program Manual V4 Released – 17/09

The Department of Health has published version 4 of the Support at Home Manual, with updates including:

  • More detailed eligibility assessment criteria.
  • Clearer classification of in-home care services.
  • Revised provider requirements and compliance processes.

📌 Impact:

  • Older Australians and carers will have greater transparency when choosing services.
  • Providers must quickly adapt to avoid service disruption.
  • Students in Aged Care and Community Services will find growing opportunities in the home care sector.

🔗 Official sources: Support at Home Program Manual V4 – Department of Health and Aged Care 

3. Digital Readiness Checklist v2.0 for Aged Care – 18/09

The Australian Government released Provider Digital Readiness Checklist v2.0 on 17/09/2025, ahead of the Aged Care Act 2024 coming into effect on 1/11/2025.

  • Includes essential digital and data activities providers must complete.
  • Aligns with systems such as GPMS and My Aged Care Service & Support Portal.
  • Requires staff training on new tools and updating organisational data.

📌 Impact:

  • Aged care providers must strengthen IT systems and digital capabilities.
  • Care workers will need baseline digital skills to manage new platforms.
  • Opportunities will open for students in Digital Health & Care Management.

🔗 Official sources: New Aged Care Act – Provider Digital Readiness Checklist (Health.gov.au) 

4. $300 Million Investment in Regional Aged Care – 18/09

The Government has announced a $300 million Aged Care Capital Assistance Program (ACCAP) to improve services in regional, rural, and remote areas.

  • 315 new beds, including 94 in Broken Hill (NSW).
  • Upgrades to infrastructure and workforce accommodation.

📌 Impact:

  • Reduces hospital pressure by increasing access to aged care closer to home.
  • Creates more jobs for aged care professionals in underserved areas.

🔗 Official sources:

5. New Medicare Fact Sheet for Disability & Neurodevelopmental Conditions – 18/09

The Department of Health has released fact sheets and flowcharts on “Complex neurodevelopmental conditions and eligible disabilities – Medicare services.”

  • Clarifies referral pathways from GPs, paediatricians, and psychiatrists.
  • Eligibility: under-25s with complex neurodevelopmental disorders or recognised disabilities.
  • Sets lifetime limits on Medicare-subsidised assessment and treatment sessions.

📌 Impact:

  • Families and carers can better navigate Medicare supports.
  • Reduces long-term treatment costs in disability and autism services.
  • Expands demand for Allied Health, Social Work, and Disability Support professionals.

🔗 Official sources: Complex neurodevelopmental conditions and eligible disabilities – Medicare services 

6. NDIS Quarterly Report Q2/2025 – 19/09

The NDIS Q2 2024–25 Report highlights:

  • Active participants rose from ~717,001 to ~739,414.
  • Young people (15–24) in paid work jumped from ~10% to ~23% among those in the scheme for 2+ years.
  • Costs continue to grow, though more slowly than forecast.

📌 Impact:

  • Strong demand ahead for disability support workers and coordinators.
  • Career opportunities expanding for allied health professionals.

🔗 Official source: NDIS Quarterly Report Q2 2024-25 – NDIAQuarterly Report Q2 2024-25

7. Draft Aged Care Workforce Strategy Released – 19/09

The Government has published a draft Aged Care Workforce Strategy for public consultation, focusing on:

  • Clearer career pathways to improve retention.
  • Workforce training in digital and data management.
  • Staff wellbeing and mental health support.

📌 Impact:

  • Moves toward professionalising the aged care workforce.
  • Provides greater career certainty for students entering the sector.

🔗 Official source: Australian Government – Department of Health and Aged Care 

8. Digital Readiness Checklist for Aged Care – 19/09

The Department of Health has also issued another Digital Readiness Checklist to support providers ahead of the Aged Care Act 2025 (from 1/11/2025).

  • Requires digitisation of resident and workforce data.
  • Sets higher benchmarks for data security and governance.
  • Integrates with strengthened Aged Care Quality Standards.

📌 Impact:

  • Providers must invest heavily in IT and compliance systems.
  • Staff will require training in digital literacy and regulations.
  • Expanding demand for professionals in Health Informatics & Care Management.

🔗 Official sources:

Insights & Trends

  • Australia’s Social & Care sector is undergoing major reforms across policy, workforce, and digital transformation.
  • Opportunities: Thousands of new jobs, especially in Aged Care, Disability Support, and regional areas.
  • Challenges: Students and workers must adapt quickly to digital skills, compliance, and legislative changes.

Outlook:

  • Job growth in Social Work, Community Services, Disability Support, and Aged Care is expected to accelerate through to 2030.
  • Those with digital expertise and knowledge of new regulations will have a strong advantage in the labour market.

The Social & Care sector in Australia is expanding at an unprecedented pace. These reforms will likely shape the industry’s future for years to come.

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