1 – Introduction
NextGem is committed to respecting and protecting our clients’ privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you access our website or use the services provided by NextGem.
By accessing and using our website, you agree to the terms set out in this policy. We may update this policy at any time without prior notice. Any changes will take effect immediately upon being published on our website and will only apply to information collected after the update date.
2 – Purpose of Collecting Personal Information
We collect and use your personal information for the following purposes:
- To provide education consultancy, employment, visa, migration, and related services for Australia.
- To support clients throughout their studies, housing arrangements, and social welfare matters.
- To keep you informed about updates, new programs, and policies from NextGem.
- To resolve issues arising during the use of our services.
- To prevent fraud and comply with legal requirements.
- To improve our services and enhance the client experience.
3 – Scope of Information Collection
We collect personal information through the following channels:
- Information you provide directly via website forms, email, phone calls, or in-person meetings.
- Data automatically collected via cookies and tracking technologies when you visit our website.
- Information obtained from authorised partners, regulatory bodies, or publicly available sources permitted by law.
This may include your name, date of birth, gender, address, phone number, email, occupation, education background, transaction history, identification documents, and other relevant information.
4 – Use and Disclosure of Personal Information
We are committed to:
- Only using your information for purposes directly related to the services we provide.
- Not selling, renting, or sharing your personal information with third parties for commercial purposes.
Your information may be shared in the following situations:
- With NextGem’s partners and service providers to deliver services you request. These parties are required to comply with strict confidentiality standards.
- With authorised government agencies, as required by law.
- When necessary to protect the rights, property, or safety of NextGem, our clients, or the community.
- In the event of a merger or transfer of part or all of our business, your information may be transferred to the acquiring entity, which will continue to uphold this privacy policy.
5 – Security and Storage of Information
We implement strict technical and managerial measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.
Access to personal data is restricted to authorised personnel, agents, or partners who are bound by confidentiality obligations.
Your data is securely stored within NextGem’s systems and retained only for as long as necessary to fulfil the purposes for which it was collected or as required by law.
6 – Your Rights
You have the right to:
- Request access to, correction, or deletion of your personal information.
- Request limitations or object to the processing of your data where legally applicable.
- Lodge a complaint if your personal data is misused or disclosed without authorisation.
All requests can be made via the contact form on our website or by emailing us directly at the official company email address.
7 – Entity Responsible for Collecting and Managing Information
Company: NEXT GEM PTY LTD
ABN: 50 669 624 668
Address: 7 Addison Road, Pennington, SA 5013, Australia
Website: www.nextgem.com.au
Email: team@nextgem.com.au
8 – Effective Date
This Privacy Policy is effective from the date of publication on our website and remains in force throughout NextGem’s operational period.