Community Welfare Support

Social Welfare Access Support Services for the Vietnamese Community in Australia

Living, studying, or working in Australia opens up many opportunities — but it also comes with challenges, especially when it comes to navigating the social welfare system. Complex procedures, language barriers, and limited understanding of one’s rights can prevent many from receiving the support they are fully entitled to.

Next Gem was founded with a mission to stand by the Vietnamese community in Australia — not only by offering guidance through administrative procedures but also by helping individuals understand the Australian social welfare system, empowering them to take better care of themselves and their families in their new home.

Common challenges faced by Vietnamese migrants when accessing Australia’s social support system:

• Lack of clarity around healthcare entitlements – Not knowing when private insurance is needed vs. what Medicare covers.
• Uncertainty about eligibility for financial support – Many miss out on unemployment benefits, housing support, or emergency relief payments.
• Qualifications and past work experience not recognised – Making it difficult to secure jobs in the same field they studied or worked in back home.
• Unaware of potential wage exploitation – Unsure of their rights or who to turn to if underpaid or mistreated at work.
• Confusion about tax obligations and entitlements – Common misunderstandings around what must be paid vs. what can be claimed.
• Struggles with housing – Difficulty finding accommodation or falling victim to rental scams due to lack of local experience.
• Unaware of childcare or education subsidies – Even when eligible, many don’t know where or how to apply.
• Lack of access to trusted information – Unsure where to find reliable resources or support.

If you’re facing any of these issues, Next Gem’s Social Welfare Access Support Service is here to help you overcome these barriers with confidence.

Why choose Next Gem’s social welfare support services?

1 – Deep understanding of Australia’s social welfare system
Our team of experienced professionals is well-versed in Australian policies and procedures, especially those relevant to the Vietnamese community.

2 – Comprehensive support: End-to-End guidance
We offer tailored advice, including:

• Identifying what benefits you may be eligible for
• Step-by-step assistance with forms and document preparation
• Clear explanation of legal terms and policies
• Support in emergency situations: job loss, illness, financial hardship, or rejected applications

3 – Practical, legally compliant solutions
All our services are based on current laws and government policies, ensuring you receive safe and effective support.

4 – Strong network of industry partners
We maintain trusted connections with organisations across social work, community services, healthcare, and education sectors — expanding your access to quality resources and opportunities.

5 – Vietnamese-Language support
No language barriers. Our services are available in friendly, easy-to-understand Vietnamese, helping you feel confident and fully informed.

6 – Strict privacy and confidentiality
We follow strict privacy policies to ensure all personal information is kept secure and confidential.

7 – Long-Term support, not just One-Off help
Next Gem is committed to walking alongside you through every stage of your settlement and growth journey in Australia.

>> Contact Next Gem today for a free consultation!